QScend Technologies is a recognized leader in helping cities and counties more effectively manage the requests of their citizens. We have more than 10 years experience in e-government services, software and best practices development.
Our pricing is based on population. A smaller municipality can afford the same e-government products and services, and use the same tools, that a large municipality can.
Ease of Use
Our products are designed to be intuitive and easy for the non-technical person to use. We do, of course, offer intensive training options on the many, many features, but many of our users are able to grasp how to use our products in a short time.
Our software and all of its features are offered to you at a flat price. There are no modules or additional fees hidden within the contract.
As industry trends and technology change, so will your software. We continually enhance our products, and are committed to providing the latest in e-government software and services to each of our customers.
When you call, we answer, not with an automated system, but a real person who can assist you right way. In addition, our staff is available for after-hours telephone support 24 hours a day, 7 days a week.
If you host with us, your website or CRM system is hosted on our redundant servers in Connecticut and New York. They are monitored 24/7 to insure an up time of 99.9% and provide you with peace of mind regarding server issues.