QScend's services and web software products provide the perfect backbone for your eGovernment initiatives. With QContent as a base, you can plug other applications in to provide you with citizen request management, online polls and surveys, online payments, and much more.
Combine this technology with a cutting-edge website design and you can have an eGovernment portal that will improve citizen service and make government more efficient.
The QAlert municipal CRM system provides the framework for you to establish a centralized citizen call center. Using QAlert you can intake the reqeusts from a central location and push them out to the departments responsible for solving the issue. The call taker has all the information they need at their fingertips to answer and check the status of every issue. QScend has helped cities around the country implement their 311 and other non-emergency call centers. Give us a call and we can give you the tips and tricks to do it quickly and cost effectively. |