Resident Self-Serve Portal
Residents can accomplish a multitude of tasks through your branded Web portal. They can search the knowledge-base for information, check the status of an existing request, or submit a request for service.
Take engagement up another level through the portal by allowing citizens to create an account, review request status and notifications, and engage in the resolution process by adding comments.
Your branded app syncs with your connected QAlert database, so residents can keep track of all their submissions through their user accounts, on their phones and online.
Features to include:
Service Request Reporting Wizard
Municipal contact information
Resident Account Creation and Configuration
Notification Configuration (Text, Tweet, Robo Call, Email)